Coaches Corner
COACHES/TEAM PARENT STATE and FEDERAL REQUIREMENTS:

Coaching Certification Instructions
Revised January 2026
Background:
- Player safety is of utmost importance for insurance and legal compliance requirements. Further, it is a mandatory requirement to keep the players, coaches, and your league protected.
- You cannot coach or help coach in any capacity without completing this process.
Coach/Team Parent Requirements:
Any adult associated with the team who are on the field or in the dugout, are required to complete and pass the following:
- A one time Livescan fingerprinting process (If you coached in Spring of 2025/Fall 2025/26 we have your records.
- Annual Background check – through our background check provider – NCSI (cannot use one from another organization)
- Annual SafeSport NGB1 or NGB1 Refresher online training*
- Annual SafeSport Mandatory Reporting online training*
- Annual ACE online coaching training* (presently not in service
- Semi-Annual CDC online concussion training*
* Annual items need to be completed once for each annual period from September 1 through August 31.
Getting Set-up as a Coach/Team Parent ONCE you are selected by Spirit of Morgan Hill:
Go to NorCalusasoftball.com and create a profile if you don’t already have a login.
Coach Certification Process:
Requirement #1 - Fingerprints:
- LiveScan (document is at the bottom of the page) can be done at Postal Annex on Cochrane Road. Email your receipt to Micki for reimbursement. (micki@spiritofmh.org)
Requirement #2 - Background Check:
- Go to https://norcalusasoftball.com/
- Click “Sign In” at the top right of the page and sign in with your credentials.
- Click on “Dashboard”, “My Family”, and then “Compliance” next to your name.
- Click on the upward pointing arrow to the far right of the 1st line item called “Background Check” which will expand for more options.
- Click “Get Background Check” and follow the instructions ($24.00 payment will be due.)
- Do not forget to check your email for a questionnaire from NCSI that you must submit to complete the background process!
Know that the background check process can take several days to complete. This is normal. Once approved, your “background check” button will turn green.
Requirement #3 - SafeSport Training:
- Go to https://norcalusasoftball.com/
- Click “Sign In” at the top right of the page and sign in with your credentials. 3. Click on “Dashboard”, “My Family”, and then “Compliance”.
- Click on the upward pointing arrow to the far right of the 2nd line item called “SafeSport,” which will expand for more options and select either “1st Time with Safesport” or “Returning User”.
- Setup account and log in, or log in if you already have an account.
- Take NGB1 or Refresher (requirements/training pattern is as required).
- Download the certificate and upload it to the webpage.
- Take the SafeSport course called “Understanding Mandatory Reporting” if you are new to the system.
Once you upload the certificate, NorCal will need to approve it. SafeSport has to be done every new season (starts 9/1 and ends 8/31 following year), and if not done after 8/1 for the following new season, it will be rejected.
Requirement #4 - ACE (Not Yet Available, So Skip For Now):
- Go to https://norcalusasoftball.org/
- Click “Sign In” at the top right of the page and sign in with your credentials. 3. Click on “Dashboard”, “My Family”, and then “Compliance”.
- Click on the upward pointing arrow to the far right of the 3rd line item called “ACE” which will expand for more options.
- Setup account and/ or login and take the training.
- Download certificate and upload it on the webpage noted in Step 4 above.
Requirement #5 - Concussion:
- Go to https://norcalusasoftball.com/
- Click “Sign In” at the top right of the page and sign in with your credentials
- Click on “Dashboard”, “My Family”, and then “Compliance”.
- Click on the upward pointing arrow to the far right of 4th line item called “Concussion” which will expand for more options.
- Click on “CDC Heads Up” or NFHS and set up an account and/or login and take the training.
- Download the certificate and upload it to the webpage.
Once you upload the certificate, NorCal will need to approve it. Concussion training has to be done every two years within the new season (starts 9/1 and ends 8/31 of the following year), and if the completion date does not fall within the current season, it will be rejected.
Congratulations!
Once all tasks are completed and reviewed by NorCal, your compliance tab will show green, and you can click on it to see all your compliance components and dates of completion. You are now a fully compliant USA Softball of Northern California Coach & volunteer!
I will be adding you as a 'staff' member in our NorCal USA league. You will receive an invite to join our league. You will need to accept the invite so we can confirm that your certifications have been completed. I will be in touch with you if any issues arise.
We know this is a lot, but the safety of our youth is of the utmost importance, and it is the law. We appreciate your volunteering!
All applicable steps MUST be completed to be on the field and in the dugout for practice and games. If, for some reason, there is an issue obtaining any of these items, please get in touch with Micki. micki@spiritofmh.org
